System Analyst

Roles & Responsibilities:

• Collaborate with stakeholders and cross-functional teams including Project Managers, Software Developers, Quality Assurance Engineers and Business Analysts to determine requirement objectives, define business challenges and solutions, and align on project requirements.
• Identify risks and challenges within user requirements, and validate requirement results through thorough testing.
• Coordinate development with developers to ensure smooth project execution, track project and change request progress, and conduct workshops and training sessions to ensure operational efficiency after implementation.
• Perform analysis and research to understand the Payment industry market needs.
• Manage and document user requirements:

i) Perform detailed analysis of requirements and propose solutions for business needs.

ii) Evaluate change requests and propose counter solutions when necessary.

iii) Create comprehensive requirement documents and break down requirements into story points.

iv) Construct workflows and diagrams (e.g. UML) while analysing system capabilities and writing specifications.

Requirements:

• Bachelor’s Degree in Information Technology, Computer Science or equivalent.
• 6 years of proven experience as a System Analyst in the technology domain, preferably in the FinTech or Payment industry.
• Proficient in Software Development, Business Analysis, Technical Analysis, and experience with JIRA and Confluence.
• Strong expertise in Project Management, Process Management, and Change Management.